Case Studies
Selected engagements where Dove Direct has built and run production for enterprise and public-sector clients — Fortune 500 retailers, FCRA-regulated screeners, county water utilities, and high-velocity marketing operations.
Retail · Statements & Notices
High-Volume Statements Processing for a Fortune 500 Retailer
Client: Fortune 500 retail giant
Automated print and mail of statements and notices from 20+ daily file types across four mainframes — secured against PII exposure and turned around within three hours of receipt.
Read Case StudyEmployment Screening · FCRA
FCRA Document Lifecycle Management
Client: Large background check provider
Consolidated a manual, multi-vendor document operation onto a single composition platform — letters, compliance forms, background reports, returns, and archival — engineered for FCRA compliance.
Read Case StudyPublic Sector · Utilities
Utility Bill Printing, Mailing & E-Presentment for a Georgia County Water Utility
Client: Fulton County, Georgia — Water & Sewer Billing & Collections
An entire county’s water and sewer billing operation, run continuously since 2016 — nightly file validation, lockbox-ready OCR/MICR scan lines, camera-verified insertion, presorted mail, and electronic bill presentment on a strict bi-monthly calendar.
Read Case StudyMarketing Agency · On-Demand
On-Demand Marketing Support, 12-Hour USPS SLA
Client: Atlanta-based marketing agency
Data files arriving multiple times a day from cities across the country, printed, matched, inserted, and inducted into the USPS mailstream within 12 hours — every day, with no blackout periods.
Read Case StudyClient names are withheld where engagements are governed by confidentiality agreements. References available to qualified procurement teams under NDA.