Case Studies

Selected engagements where Dove Direct has built and run production for enterprise clients — Fortune 500 retailers, FCRA-regulated screeners, and high-velocity marketing operations.

Retail · Statements & Notices

High-Volume Statements Processing for a Fortune 500 Retailer

Client: Fortune 500 retail giant

Automated print and mail of statements and notices from 20+ daily file types across four mainframes — secured against PII exposure and turned around within three hours of receipt.

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10M+
statements mailed annually
75%
reduction in processing time
20+
key processes automated

Employment Screening · FCRA

FCRA Document Lifecycle Management

Client: Large background check provider

Consolidated a manual, multi-vendor document operation onto a single composition platform — letters, compliance forms, background reports, returns, and archival — engineered for FCRA compliance.

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73
unique documents migrated
24 hr
print-and-mail SLA achieved
2M+
records processed in year one

Marketing Agency · On-Demand

On-Demand Marketing Support, 12-Hour USPS SLA

Client: Atlanta-based marketing agency

Data files arriving multiple times a day from cities across the country, printed, matched, inserted, and inducted into the USPS mailstream within 12 hours — every day, with no blackout periods.

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500K+
pieces mailed per month
90+
collateral types in rotation
24 × 7
operating cadence

Client names are withheld where engagements are governed by confidentiality agreements. References available to qualified procurement teams under NDA.